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Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Other general duties include greeting the general public, answering questions and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
Essential Functions And CompetenciesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs day to day clerical duties as required which may include:
Preparing death certificates, prayer cards and related documents
Greeting family members and friends
Completing required permits and / or certificates
Receiving and / or processes payments and/or contracts
Preparing and processing Veteran’s Paperwork
Ordering supplies, filing and responding to inquiries
Ensures that the required documentation to support requested products and services is accurate and complies with state, federal and company rules and regulations, to include:
Preparing and distributing daily interment or cremation schedules, reports, and documents
Maintaining and verifying the accuracy of logs associated with markers, interments and/or cremations
Acts on calls from external customers, including other cemeteries and mortuaries, to provide product and service selections, to include disposition of remains, contracts, and payments
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Oversees the processing of installation orders to grounds and maintenance departments
Enters contracts and cash receipts in HMIS when necessary
Prepares marker/ monument placement paperwork
Processes account payable transactions
Assists Sales, Community or Family Service Counselors as needed
Assists location management with daily operations including SOX compliance, delivery process and liability release
Assists with payroll
Prepares for funeral services by preparing sign-in books, ensuring veteran’s paperwork is completed, and assisting professional funeral staff as directed
Conducts blind checks
Monitors and follows up on marker orders; tracks memorial orders
Acts as backup to Receptionist
This job is Non-Exempt.
Required Education And Experience
High School Diploma or Equivalent
Two (2) years of administrative support experience Knowledge, Skills & Abilities
AAP/EEO Statement Equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists.
3057 Buck Ashcraft San Benito Texas
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Individual and Family Services
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