The Assistant General Manager directly manages the FOH and BOH Managers and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned). This position reports directly to the General Manager and is responsible for developing a high-performing team that consistently delivers top-line sales growth. This leader drives the business through a focus on Front of House (customer service, sales training, product knowledge, loyalty, and leadership development), product (visual presentation, product performance, and promotions), and Back of House (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. The Assistant General Manager is responsible for overseeing the financial success of the store and is accountable to P&L results. The Assistant General Manager is responsible for responding to business needs and strategizing around business trends in order to drive profitable top-line sales growth. The Assistant General Manager must also have experience in assessing, recruiting and screening talent. In partnership with the General Manager, the Assistant General Manager is responsible for all aspects of the business. Duties and responsibilities Performance: People: Operations: Qualifications & Competencies Working conditions This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flexible schedule, long hours, weekend work, and holiday availability. Ability to travel to other store locations (if needed) and attend district meetings. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the territory. Physical requirement Direct reports This position directly manages the FOH Manager and BOH Manager and is responsible for the performance management and hiring of the employees within each department.
PharmaCann Assistant General Manager in Newton, MA (2024)
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